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If the problem persists, please continue the next troubleshooting step. If the USB device is able to work normally, then the USB Type-C docking may be faulty or the power source of the docking (hub) is not enough.
If you are using the USB device via a USB Type-C docking (USB hub), try connecting the USB device to the computer directly. We suggest you contact the device manufacturer. If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. If you have another computer available, try connecting the USB Type-C device to it. We suggest you visit ASUS customer service center for further tests. You may experience problems like USB Type-C device stops working or works intermittently etc. It may occur some USB Type-C performance problems. Check if there is any type of damage caused on the USB Type-C cable or the USB Type-C ports on the computer. Please make sure your computer has been followed the installation documentation from the USB Type-C device manufacturer. that the USB Type-C devices software and drivers should be installed before connecting the USB Type-C device to the computer. Some USB Type-C devices, such as printers and scanners etc. Use Restore Point to restore the system. Connect to external monitors via USB Type-C. Reinstall USB Host Controller driver in Device Manager. Reinstall USB Root Hub driver in Device Manager.
Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.
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Troubleshooting - How to fix USB Type-C problems